FILE PHOTO: A Ukrainian service member carries a Javelin missile system north Kyiv in mid-March. © Gleb Garanich/Reuters
Washington Post: For Ukrainian troops, a need arises: Javelin customer service
The Ukrainians had an urgent problem. Their Javelin missile launchers — sophisticated, finicky gear each costing six figures — were inoperable and no one in their unit could fix them.
They sought help from two Americans, who engineered a fix for one by cannibalizing electrical components from a video game controller, said Mark Hayward, a U.S. Army veteran and volunteer trainer.
The others, he said, were thought to be broken until it was discovered that the user instructions had gotten gummed up in Google Translate.
Hayward recalled the episode with profound frustration that the Pentagon, which has rushed more than 5,000 Javelins to Ukraine, hasn’t done more to ensure that those battling Russian forces have help when such needs arise.
Read more ....
Update #1: Ukraine Has No Number To Call To Troubleshoot Its $200k Javelin Missiles (Warzone/The Drive)
Update #2: Ukraine needs 'customer support' for US weapons – WaPo (RT)
WNU Editor: This may not be an issue in the coming months. The US is running out of Javelins .... US reports shortage of Javelins, Stingers after Ukraine aid (Jerusalem Post).
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